Privacy Policy
This privacy statement covers the site https://tonixcent.com/.
To learn more about our privacy practices, feel free to contact us at support@tonixcent.com or call us at +91 2356897410.
Tonixcent respects your privacy and is fully committed to protecting it. We collect information on our website to provide a safe and personalized shopping experience and to help you improve your health and wellness journey. We do not sell, trade, rent, or share your personal information with others, except when required by law or under a legal obligation (e.g., court order or judicial process).
What Information Do We Collect?
To place an order, you may choose to create an account. This will include:
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Your name
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Email address
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Billing and shipping addresses
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Phone number
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Username and password for future access
Note: Payment information (credit/debit card details) is processed securely through leading payment gateways like RAZORPAY and PAYTM. Your payment details are never stored on our servers.
We also use standard web server log files which may include:
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IP addresses
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Browser type
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Internet Service Provider (ISP)
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Referring/exit pages
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Date/time stamp
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Platform type
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Number of clicks
This data is used to analyze trends, manage the site, and gather general demographic information. It is not linked to personally identifiable information.
How Do We Use This Information?
We use the collected information to:
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Process and fulfill your orders
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Notify you about your order status
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Offer product updates and promotions (only if you opt in)
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Improve our website and customer service
If at any time you wish not to receive promotional updates, you may log in to your account and update your preferences or email us at support@tonixcent.com.
How Does Tonixcent Protect Customer Information?
We use SSL (Secure Socket Layer) encryption—one of the strongest security protocols—to protect your information during transmission. Your personal data is stored in secure, access-controlled systems with routine security audits.
We do not sell, trade, rent, or loan your personal information to anyone, ever.
What About “Cookies”?
Cookies are small text files stored by your browser on your device. Tonixcent uses cookies to:
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Maintain your session and login state
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Personalize your shopping experience
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Store items in your cart
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Improve site navigation
Cookies do not contain executable code, cannot access your device, and cannot carry viruses. You must enable cookies in your browser to complete the checkout process on our website.
Will Tonixcent Disclose the Information to Outside Parties?
No, Tonixcent does not sell or rent your personal information to third parties. We may share data in aggregate (non-personalized) format for analytics or business partnerships.
For order fulfillment, we work with third-party logistics providers (e.g., Delivery, Bluedart, FedEx) and payment processors (RAZORPAY, PAYTM), who may receive necessary information to complete your transaction. These partners are strictly prohibited from using your information for any other purpose.
Your data will be retained as long as your account is active or as needed to fulfill legal obligations.
What About Emails?
We send order confirmations and tracking details when you place an order on tonixcent.com. These transactional emails are necessary and cannot be unsubscribed from.
If you've opted in for our newsletters or promotional emails, you can unsubscribe at any time by clicking the "unsubscribe" link in any of our emails or contacting us directly.
Business Contact Information:
Tonixcent
30N Gould St, Ste R,
Sheridan County, Sheridan, WY 82801
Email: support@tonixcent.com
Phone: +91 2356897410